Refund Policy

Cancellation:
You can initiate an order cancellation within 24 hours.

However, due to the unique nature of our handmade products, we do not support order cancellations without valid reasons after this timeframe. If you still wish to cancel, please note that we can offer a refund of 50% of the total amount paid.

Returns & Refunds:
Please notice that a complete unboxing video is required for after-sales service. If you encounter any issues with your received goods, please don’t hesitate to contact us at service@charmingcheese.store. We will promptly communicate with you to resolve the matter and provide a satisfactory solution.

We accept returns within 48 hours of receipt of the product. To be eligible for a return, the item must be unworn, unused, with tags attached, and in its original packaging.